Refunds and Returns Policy

Refunds at Coded Gifts unfold like deciphering a secret message, applicable only under certain cryptic scenarios (no refunds except for):

1. Damaged / Defective: If your eco-fashion item has sustained damages or reveals defects, we invite you to submit a claim within 30 days of receipt for a potential refund.
2. Lost in Transit: Should your package disappear in transit, ensure to submit your claim within 30 days of the estimated delivery date for a possible refund.

On the Return Trail:

1. Incorrect Address: If the courier uncovers an unclear or insufficient address, your package will retrace its steps to our facility. Upon confirming an updated address with you, the cost of any subsequent expeditions will be your responsibility.
2. Unclaimed: Packages that remain unclaimed are returned to our facility, with the cost of a possible new expedition falling on your shoulders.

Coded Gifts reserves the right to refuse returns at its sole discretion. This policy, despite any translations made for any purpose whatsoever, is governed and interpreted in accordance with the English language.